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Terms & Conditions

Effective Date: 22/09/2025

Welcome to The xDR Coach. These Terms and Conditions ("Terms") govern your use of our website and services. Please read these Terms carefully before accessing or using our website. By using our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using the site.
 

1. Acceptance of Terms

By accessing or using this website ("Site"), you agree to abide by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you should not use our services or the Site.
 

2. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Site. You agree not to:

  • Engage in activities that could disable, overload, or impair the Site.

  • Use automated tools or scripts to access, scrape, or collect data from the Site.

  • Disrupt or attempt to disrupt the proper functioning of the Site.

  • Upload or transmit harmful, offensive, or illegal content.
     

3. Intellectual Property Rights

All content, trademarks, logos, and materials on this website are owned or licensed by The xDR Coach and protected by copyright and intellectual property laws. You may not:

  • Reproduce, copy, or redistribute any of our content without prior written permission.

  • Use our trademarks or logos without authorization.

  • Modify or create derivative works of our Content.
     

4. Description of Services

We offer sales consulting, strategic advice, coaching, and related services. Specific details, scope, and pricing are outlined in individual contracts or service agreements. We reserve the right to:

  • Modify, suspend, or discontinue any service at any time.

  • Change the scope or terms of services with prior notice, respecting existing contractual obligations.
     

5. Bookings, Payments, and Scheduling

All bookings must be confirmed via our website or email. Payment must be made in full before services commence unless agreed otherwise. Payments are processed through our approved third-party payment processors.

6. Cancellation, Rescheduling, and Refunds

Clients may cancel or reschedule bookings as per the policies detailed in their agreements or contracts. Generally:

  • Cancellations made at least 10 days before the scheduled appointment/service are eligible for a full refund.

  • Cancellations made less than 5 days prior may incur fees or be non-refundable.

  • Refunds, if applicable, will be processed within 30 days after cancellation confirmation.

Note: Refunds are issued at our discretion, based on individual circumstances.
 

7. Limitation of Liability

To the maximum extent permitted by law, The xDR Coach shall not be liable for any damages arising out of or related to:

  • Use or inability to use the Site or services.

  • Errors or inaccuracies in content.

  • External links or third-party content.

  • Business interruptions, data loss, or financial loss.
     

8. Indemnity

You agree to indemnify and hold harmless The xDR Coach, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our services.
 

9. Privacy Policy

Your use of the Site and services is also governed by our Privacy Policy, which is incorporated by reference. Please review it to understand our data collection and usage practices.
 

10. Disclaimers

  • The information provided on this site is for general purposes only and is not professional advice.

  • We do not guarantee the accuracy, completeness, or timeliness of the content.

  • We are not responsible for third-party websites linked on our site.
     

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site after modifications constitutes your acceptance of the revised Terms.
 

12. Termination

We may terminate or suspend your access to the Site and services immediately if you breach any of these Terms or conduct that harms us or other users.
 

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. Any disputes shall be resolved exclusively in Australian courts.
 

14. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and The xDR Coach regarding your use of the Site and services, superseding any prior arrangements.
 

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: nickolas@thexdrcoach.com.au
Phone: +61 413 497 075

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